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Email : support@yourmuscleshop.to
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VISIT US : WWW.YOURMUSCLESHOP.COM
1 year ago

1 year ago
@Frank_Drebin Thank you for your review once again.
We have always tried to resolve any concerns you have had, when feedback came in the form of harsh reviews.
You have voiced strong opinions about our products before, but you've also continued to come back and order from us, which we take as a sign of trust, despite the frustration.
In this recent case, the issue happened because the old shipping address you provided ,where you do not reside anymore. The package is now being returned, but since we don’t use our full address for returns (to protect our privacy and security), we won’t receive it back, meaning a total loss on our end.
We’re always open to fixing genuine problems, and we've shown that in the past. But using negative reviews as a way to pressure us to make it right, especially when mistakes aren’t on our end — is not something we can keep absorbing.
We treat all customers with respect, and we’ve done our best here too.
It’s starting to feel less like feedback and more like a pattern of taking advantage.
That said, we do not want to keep your hard-earned money for a package you didn’t get, we will issue you a refund. But we truly feel it’s best you don’t order from us again moving forward, as you said our products are shit. We hope you find a better place for your orders.
Thank you once again for your business
1 year ago
@Frank_Drebin Thank you for your review once again.
We have always tried to resolve any concerns you have had, when feedback came in the form of harsh reviews.
You have voiced strong opinions about our products before, but you've also continued to come back and order from us, which we take as a sign of trust, despite the frustration.
In this recent case, the issue happened because the old shipping address you provided ,where you do not reside anymore. The package is now being returned, but since we don’t use our full address for returns (to protect our privacy and security), we won’t receive it back, meaning a total loss on our end.
We’re always open to fixing genuine problems, and we've shown that in the past. But using negative reviews as a way to pressure us to make it right, especially when mistakes aren’t on our end — is not something we can keep absorbing.
We treat all customers with respect, and we’ve done our best here too.
It’s starting to feel less like feedback and more like a pattern of taking advantage.
That said, we do not want to keep your hard-earned money for a package you didn’t get, we will issue you a refund. But we truly feel it’s best you don’t order from us again moving forward, as you said our products are shit. We hope you find a better place for your orders.
Thank you once again for your business
1 year ago
@TEMPLAR_KNIGHT We truly appreciate your trust and long-time support! It means a lot coming from someone with your experience in the game. We're committed to keeping the quality high, service sharp, and always being your reliable go-to. Thanks for being part of the YMS family!
1 year ago
@Dreads That’s awesome to hear! We’re glad you’re seeing great results and had a smooth experience with us. Keep up the hard work and feel free to reach out anytime we’ve got your back!
Jovana
1 year ago

1 year ago
@KFlash11 We truly appreciate your kind words! It’s great to hear that everything went as expected from ordering to delivery and that you’re happy with the products. That’s exactly the experience we aim to deliver every time. We are always here for you.
Jovana
1 year ago

1 year ago
@Jmal77 Thank you so much for the detailed and honest feedback. We're really glad to hear the Dianabol worked well for your strength and size goals, and that the overall experience from communication to delivery met your expectations. Appreciate you sharing your progress and how you stacked it with your test cycle. Looking forward to your reviews on our Primo, Superdrol, and more. We’re always here for you.
Jovana
1 year ago
