Partial Order was received ๐ข
Aggregate | 2 |
Communication | 1 |
Delivery | 1 |
Quality | 3 |
Pricing | 3 |
**I can't believe after 2 years of good service NapsGear staff suddenly vanished, stopped fullfiling orders and support stopped answering ALL tickets, and emails. The fact that despite all this they continue to accept new orders is even most troubling.
**
**I really want to know what happened to them, and why they suddenly disappeared and left all customers high and dry. **
I had been loyal customer of NapsGear for 2 years and placed many many orders with them. I never really had any problems. However everything seemed to change 2 months ago, NapsGear started experiencing lots of problems, such as order delays, shipping delays, missing tracking numbers...etc. support was not very helpful. But I let it got since since in past they had reliable.
But then 3.5 weeks ago it got as worse as it could possibly get:
NapsGear seemingly disappeared with all customers money, similar to those crypto scams that wait to have a lot of customers before disappearing.
NapsGear suddenly stopped fulling orders, stopped answering ALL support tickets, stopped all communication, but---and this part is key--they continue to update the website with promotions and ACCEPT new orders (as in continue to allow people to send them money) while having ZERO interest in actually fullfiling any orders.
Just like the crypto scams, they one day stopped allowing withdrawals, but unsurprisingly continued to allow people to add money to system and invest more money....just not remove. This is exactly what's happening.
This is EXTREMELY DISHEARTENING. I had been loyal customer, and even vocal supporter that convinced multiple influencers to back naps. Wow I sure feel like stupid asshole now.
I have tried to log 6 different support tickets about my missing packages, unshipped orders.... etc, never any response. I realize I got beat for my $400.
I would like to still hold out hope that maybe they got raided and unable to reply....but then they would of put some announcement on website and temporarily halt new orders. Unfortunately this reeks hard of a scam. ๐โน๏ธ ๐ญ
Does ANYONE have any info on why NapsGear staff suddenly vanished? Or did they get raided? Or are they simply trying to run away with our money as it seems? I would appreciate ANY info at all
I only know what I can deduce, and although some of it is brutally obvious, it still doesn't explain why now, and/or what truly happened to make it so sudden.I am still holding on to the thinnest slice of hope that they will come back eventually and reimburse us... although I will probably have more luck seeking the same from a brick wall.
For the time being I personally have been using OSGEAR.se, and I** am very pleasantly surprised with their excellent support and really good website.**
The only thing is, not OSGEAR and not any other website has the amount and massive variety of medications that NapsGear had, such as:
my Asthma meds (Duolin Inhaler, Forticort Inhaler), Propranolol (for Blood Pressure), anti inflammatory like Dexamethasone & Hydrocortisone....etc.Still for ALL of the things people need most often, OSGEAR is by far best. They even have the best and most useful website and with cleanest information. I highly recommend OSGEAR to anyone looking for replacement to Naps....just please be nice to their support staff, that is the one thing I learned , if you are rude they will not be as helpful. But this is true basically anyone.